HOW CAN WE HELP?

We are glad that you contacted us with your questions. In our company "MaxTrans" we strive to provide our customers with the best passenger bus transportation in Ukraine and Europe. Your satisfaction and comfort is our main goal.

In this section, we have collected the most common questions that we are often asked. Our goal is to provide you with clear information and answers to all your questions so that you can make an informed decision about your choice.

If you cannot find the answer to your question, please contact our support team and our experienced specialists will be happy to help you.

Thank you for choosing "MaxTrans" for your trip. We look forward to your questions and are ready to provide reliable answers to make your trip with us even more comfortable and enjoyable.

Book a ticket

WHAT IS NEEDED FOR PLANTING?

To board the bus, you need a passport and a ticket (printed or electronic). The data in the passport and ticket must match exactly.

WHAT WILL THE BUS BE LIKE?

Information about the route, bus brand, available services and amenities is displayed on our website when purchasing a ticket. After purchasing a ticket, you will see the carrier's contact number, which you can use to clarify additional details.

HOW MUCH IN ADVANCE DO I NEED TO ARRIVE BEFORE MY FLIGHT DEPARTURES?

We recommend arriving at the platform 30–50 minutes before departure, based on the schedule on the website and on your ticket.

TRANSPORTING LUGGAGE?

The price includes 1 piece of hand luggage and 1 piece of luggage in the trunk. Please note that if hand luggage or baggage blocks the passage of other passengers in the vehicle or does not correspond to the quantity and size, the driver has the right to refuse to transport hand luggage in the cabin.

IS IT POSSIBLE TO SEND A PARCEL BY BUS?

For more information, please contact the Max Trans contact center.